Privacy Policy

Landarover Technologies Ltd is a company registered in Nigeria, with its registered address at:

Address7, Factory Road, Aba, Abia, 450101, Nigeria

We operate Landarover, a platform that helps people search for homes and land, buy building materials and home appliances through our marketplace, and find and book verified artisans and professionals (such as builders, plumbers, electricians, architects, surveyors, and engineers).

We are the data controller responsible for your personal information under this policy.

For privacy questions, data requests, or any legal/Terms-related matters, contact us at support@mail.landarover.com.

We do not currently have a designated Data Protection Officer. Our founder serves as the privacy contact until a formal DPO is appointed.

2.1 Information You Give Us

Most of the fields below are optional and collected progressively — you are not required to provide them all at sign-up. We only ask for what a specific feature needs, when you use that feature.

• Name, username, email address, and phone number
• Date of birth and gender (if you choose to add them to your profile)
• Address, city, state, and country (profile-level, separate from listing addresses)
• Profile picture
• Property listing details, descriptions, photos, and location
• Marketplace product listings (building materials, appliances) with pricing and photos
• Artisan and professional portfolio content and credential documents (for builders, plumbers, electricians, architects, surveyors, engineers, and similar professionals)
• Messages sent through in-app chat
• Reviews, ratings, favorites, and saved searches
• Government-issued identification (e.g. national ID, driver's license, or passport) and a selfie photo — only requested from sellers who want to list property, as part of our identity verification process

We do not currently collect your Bank Verification Number (BVN) or business/CAC registration documents.

2.2 Information We Collect Automatically

• Precise location (GPS), only when you grant permission — used for "nearby" search, directions, and to confirm your presence when you choose to list a property using the "on-site" listing method
• Push notification device tokens, so we can deliver notifications to your device
• Standard technical information that is an unavoidable byproduct of any internet service reaching our servers (such as IP address at the network level), handled by our infrastructure providers

We do not use third-party analytics, advertising, crash-reporting, or AI/machine-learning SDKs. The only "analytics" in Landarover are first-party listing performance statistics (impressions, clicks, saves, and contact requests) shown to sellers about their own listings — these are calculated from our own database and never shared outside Landarover.

2.3 Information From Third Parties

• Basic profile information (name, email, profile photo) from Google or Apple, if you choose to sign in using those services
• Payment status information from our payment partners, once payment processing is enabled

We use your information to:

• Create and manage your account
• Display and facilitate property listings, marketplace products, and artisan/professional bookings
• Enable in-app messaging between users
• Show relevant results in search, map-based "nearby" features, and directions
• Send OTP codes, transactional emails, and push notifications related to your account and activity
• Verify seller identity to reduce fraud and build trust in the marketplace
• Detect and prevent fraud and abuse
• Respond to support and legal requests
• Show sellers first-party performance statistics about their own listings

Payments are not currently processed in the app. When we launch payments (via Paystack and/or Monnify), this policy will be updated to describe how payment and transaction data is handled before that feature goes live.

We do not sell your personal data. We do not use your data for third-party advertising, and we do not share it with advertising networks.

We request location access to power "nearby" search and directions, and to confirm your presence at a property when you choose the "on-site" listing method. Location access is optional for most of the app — you can search manually by typing a location instead.

If you deny location permission, on-site listing and some location-based search features will not be available, but you can still browse and use most of the app.

The "Directions" feature opens your device's own Maps app (Apple Maps or Google Maps) using a deep link. Landarover does not embed a map SDK and does not process your route or location data through a third-party mapping service — the native Maps app handles this outside of Landarover once opened.

We share personal data only in these circumstances:

5.1 Other Users

Your public profile (name, profile photo, listings, reviews) is visible to other users. Your email, phone number, and precise location are never shown to other users unless you choose to include them in a listing or message.

5.2 Service Providers

We rely on the following service providers to operate Landarover. Each only receives the data necessary to perform its function:

• Supabase — our database, backend, and authentication provider; stores most app data
• Cloudflare Images — stores and serves listing and profile photos
• Termii — delivers SMS one-time passcodes to your phone number
• Resend — delivers transactional emails (welcome, verification, security alerts, receipts)
• Google / Apple — provide Sign-In authentication if you choose those options

5.3 Legal Requirements

We may disclose data if required by law, court order, or to protect the rights, property, or safety of Landarover, our users, or the public.

5.4 Business Transfers

If Landarover is involved in a merger, acquisition, or sale of assets, your data may transfer as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

• Account data: retained while your account is active. If you delete your account, it is permanently and immediately deleted, along with associated messages, reviews, and other content — there is no grace period.
• Identity verification documents (government ID and selfie): retained while your account is active and deleted immediately upon account deletion, along with everything else — the same rule as all other account data.
• Listings, photos, and other uploaded content: retained as long as the associated listing or account is active; deleted when you remove them or delete your account.

We apply the following safeguards:

• All data in transit is encrypted using HTTPS/TLS
• Authentication is managed by Supabase's built-in, industry-standard authentication system
• Uploaded files are scanned for malware
• Database access is restricted using row-level security (RLS) policies, so users can only access their own data
• Rate limiting is applied to sensitive endpoints, including OTP verification and login, to prevent abuse

No system is 100% secure. If you suspect unauthorized access to your account, contact us immediately at support@mail.landarover.com.

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data (also available via in-app profile editing)
• Deletion — delete your account and personal data at any time via in-app settings, or by contacting us
• Objection — object to certain processing of your data
• Restriction — request that we limit how we process your data
• Withdraw consent — revoke permissions (such as location access) at any time in your device settings

Data portability / export: We do not yet offer a self-service data export tool. If you would like a copy of your data in a portable format, email support@mail.landarover.com and we will provide it manually.

To exercise any right not already available in-app, contact support@mail.landarover.com. We aim to respond within 30 days and may need to verify your identity first.

Landarover is not directed at children under 18. You must be at least 18 years old to use Landarover. We do not currently verify age beyond self-attestation at sign-up. If we become aware that we have collected data from someone under 18, we will delete it promptly. If you believe a child has provided us with personal data, contact support@mail.landarover.com.

Our mobile app does not use browser cookies, advertising SDKs, or cross-app tracking. Our website (landarover.com) does not currently use cookies or tracking of any kind — it is a static, informational site. If this changes in the future (for example, adding privacy-friendly website analytics), we will update this policy before doing so.

Landarover is currently offered only in Nigeria. Some of the service providers we rely on (Section 5.2) operate infrastructure outside Nigeria. This means your data may be processed in other countries by these providers, each of which maintains its own security and compliance standards. We take reasonable steps to ensure any such transfer is subject to appropriate safeguards.

This policy is designed to align with Nigeria's Data Protection Act (NDPA), and reflects data-handling practices consistent with the Google Play User Data Policy and Apple App Store Privacy requirements. As Landarover grows, we will continue to update our practices and this policy to meet applicable legal and platform requirements.

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email at least 14 days before they take effect. The current version is always available at landarover.com/privacy and within the app.

Landarover Technologies Ltd
Address7, Factory Road, Aba, Abia, 450101, Nigeria

Email: support@mail.landarover.com

We aim to respond to all privacy inquiries within 5 business days.